Refund policy

Refund and exchange of wallpaper

California Wallpaper produces custom printed wallpaper, which means that we do not have a restockable stock and we cannot resell the returned material. Currently, California Wallpaper does not offer returns or exchanges, so we always recommend ordering samples.

Damaged Wallpaper

We check all wallpaper before shipping, however, defects may still occur. The exchange of such wallpaper will be accepted within 14 days from the date of receipt. The item must be returned in the condition in which it was received. For removable wallpaper, the panels should not be used. Once the insert has been removed for any reason, the item is non-refundable. Before sending the parcel for exchange, write to us at to get a refund authorization number.